What is a Service Provider?


Together, MSPA Americas members work to protect the credibility of our industry, and its role in enhancing the customer service experience. We help our clients understand the critical component of successfully measuring and managing the customer experience. In doing so, we help our members build their business. Our member companies include:
  • Marketing research and merchandising companies
  • Loss prevention companies
  • Mystery shopping companies
  • Surveyors
  • Companies that specialize in providing customer experience management and measurement services
  • Companies that provide goods and/or services to the customer experience industry

If your company provides these services to third-party clients, or if your company provides goods and/or services to these types of companies, we encourage you to apply for membership in MSPA Americas.

Click here for a PDF version of the Regular, Candidate, Client and Individual membership application.
Click here for a PDF version of the Associate membership application.
Are you a member of another MSPA region? Do you want to join MSPA Americas? Email headquarters for information on our international affiliate membership at members@mspa-americas.org.