Now is the right time to join MSPA Americas, the association that works hard to shape our industry and can help grow your business.

If you provide customer experience management and measurement services to third-party clients, become a member of MSPA Americas!

Click here for a member benefits flyer!

MSPA Americas is the only professional trade association dedicated to improving service quality using objective, anonymous services. Our diverse membership includes marketing research and merchandising companies, loss prevention firms, surveyors, and companies that specialize in providing mystery shopping services.

Gain Exposure and Increase Your Business – MSPA Americas members are:

  • Listed in the Company Search for easy viewing by potential clients
  • Exposed to an average of 40,000 unique MSPA Americas website visitors per month
  • Included in media pitches on the value of the industry when applicable
  • Provided online access to the Media Training Kit

Save Money/Improve Your Business – MSPA Americas members can:

  • Enroll in the Abenity Discount Program (discounts on products and services you use every day)
  • Post opportunities for independent contractors (approximately 20,000+ views per month)
  • Receive a specialized business insurance policy quote
  • Access to MSPA Americas certified independent contractors

Learn and Protect Your Business – MSPA Americas members can:

  • Become part of the Independent Contractor Coalition - a powerful voice on Capitol Hill
  • Contact MSPA Americas’s legal advisor for assistance in state regulatory issues
  • View laws and regulations impacting the industry as available

Network and Be Educated – MSPA Americas members can:

  • Participate in the most important benefit of being a member of MSPA Americas – sharing ideas
  • Access partners outside your area of expertise in order to expand and create more comprehensive services
  • Receive information on scams and fraudulent activities that impact your company’s business
  • Participate in MSPA Americas’s CXE³ Customer Experience Conference, the only conference dedicated specifically to customer experience metrics
  • Participate in MSPA Americas’s ShopperFest to gain exposure to independent contractors

Get involved and be a part of your industry.  Customer experience management and measurement adds value to your client’s business, so let MSPA Americas do the same for you!

Click here for a PDF version of the Regular membership application.

Click here for a PDF version of the Associate membership applciation.


Are you a member of another MSPA region? Do you want to join MSPA Americas? Email headquarters for information on our international affiliate membership at




MSPA Americas’s Director of Membership & Programs, Candice Zavatsky, can help! E-mail her at