ShopperFest 2023 Survey - MSPA Americas

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ShopperFest 2023 Survey

I attended ShopperFest 2023 primarily as a:(Required)

*Evaluators* For how many provider companies do you accept mystery shopping assignments?(Required)

*Evaluators* On average, how many shops do you perform per month?(Required)

*Evaluators* Do you currently have an EIN number that you utilize as an independent contractor?(Required)

*Evaluators* How many years have you been a mystery shopper?(Required)

*Evaluators* In what industries do you contract most?(Required)

Automotive

Banking/Financial

Business-to-Business

Casino/Gaming

Entertainment (Theater, Theme Park)

Fast Food

Gas Station/C-Store

Government

Grocery

Health Care

Home/Apartment

Insurance

Lodging (Hotel, Motel, etc.)

Restaurant F&B (Casual & Fine Dining)

Retail - General

Shipping/Freight/Postal

Storage

Telephone

Tourism

Transportation

Other

N/A

*Evaluators* Are you interested in Independent Contracting for Merchandising Service Organizations?(Required)

Overall, how well did the conference meet your expectations?(Required)

Way Below Expectations	Below Expectations	Met Expectations	Exceeded Expectations	Far Exceeded Expectations

I feel that the meeting topics provided information that is usable on a day-to-day basis.(Required)

Strongly disagree	Disagree	Neutral	Agree	Strongly agree

How would you rate the networking opportunities provided by the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the conference management?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the conference, considering all factors?(Required)

Poor	Fair	Good	Very Good	Excellent

How did you feel about the date of the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the length of the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the overall program content of the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the speakers and presenters at the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the session topics at the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate your experience with advanced registration for the conference?(Required)

Poor	Fair	Good	Very Good	Excellent	N/A

How would you rate the communication regarding the conference?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate your experience with the conference registration desk?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you overall rate the hotel that the conference was held at?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the guest rooms at the conference hotel?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the meeting & public space at the conference hotel?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the food & beverage at the conference hotel?(Required)

Poor	Fair	Good	Very Good	Excellent

How would you rate the following education session at ShopperFest 2023: First Time Attendee Workshop(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

How would you rate the following education session at ShopperFest 2023: Past Attendee Reception(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous questions.

How would you rate the following education session at ShopperFest 2023: The Changing Environment: What are Clients Now Looking for in their Mystery Shopping Program?(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: What is an MSO and is this Line of Work for Me?(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: How to Get (Almost) Every Gig that you Want!(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: MSPA Roundtable: Whadya Wanna Know?(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: The Organized, Successful Mystery Shopping Professional Starter Kit(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: The Tell-Tale Signs of Scams and Frauds(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: How Much Can I Really Make (and How Do I Max Out)?(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: The 6 Types of Working Genius(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: The PRO Act & The Death of Mystery Shopping(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: Getting Licensed to do Shops in Nevada(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: The Observation Game and a Bag of Chips(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: Route Shopping 101(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: Through the Lens of the Employer (MSO)(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following education session at ShopperFest 2023: MSPA Americas' Scheduler Workshop(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Be this Video Shopper, Not that Video Shopper: Meeting Client/Company Expectations(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Video and Speciality Shops (Dining, Drive-Thru, Parking, etc.)(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Building Rapport with your Scheduler(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: What to do When: All the Things That Can Go Wrong(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Advanced Route Shopping for Video Shoppers(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Overview of Various Cameras (Cameras to Equipment)(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Video Shopping New Homes and Property Management Companies(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following video session at ShopperFest 2023: Making Every Day/Shop Count: Top Takeways for Success(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following networking/social event at ShopperFest 2023: Opening Night Networking Reception(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following networking/social event at ShopperFest 2023: MSPA Game Night(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following networking/social event at ShopperFest 2023: Shoppers’ Choice Awards/Lunch with Mr. McFeely(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following networking/social event at ShopperFest 2023: Farewell for Now Southern BBQ Lunch | The Big Reveal(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following optional offsite event at ShopperFest 2023: MSPA Saturday Night 25th Anniversary Celebration - Paradise Beach(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Airports I - Concessions(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Professional Responsibility & Ethics(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Telephone & Online Mystery Shopping(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Video Shopping I(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Video Shopping II(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Intro to Scheduling(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Professional Report Writing(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Brand Standards Auditing(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: QSR (Quick Service Restaurants)(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Property Management I(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Casinos(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Introduction to Retail Service Providers and Merchandising(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

How would you rate the following MSPA certification course at ShopperFest 2023: Hotel and Resorts I(Required)

Poor	Fair	Good	Very Good	Excellent	Did Not Attend

Additional Comment

Any additional comment you would like to leave regarding the topic of the previous question.

Future Conference Topics

If there are any topics you would like to see included at a future ShopperFest, please indicate which topics you would like to see in the box provided.

Future Certification Topics

If there are any topics you believe should be explored through an official MSPA certification course in the future, please list the topics in the provided box.

Additional ShopperFest 2023 Comments

If there are any additional comments you would like to add about ShopperFest 2023 overall, please leave them in this box.

Name

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