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WHy Join MSPA Americas

 

Now is the right time to join MSPA Americas, the association that works hard to shape the customer experience industry.

MSPA began almost 22 years ago, originally rooted in mystery shopping. As we all know, times are changing and so is MSPA. Globally, MSPA represents a group of approximately 400 market research professionals who, like you, engage in the retail industry offering services like merchandising, retail audits, loss prevention consultations, customer experience and market research in various ways, in addition to mystery shopping.

If you are involved in the customer experience industry, become a member of MSPA Americas!

 

 

Click here for a member benefits flyer!

Click here for a PDF version of the Regular, Candidate, Client and Individual membership application.

Click here for a PDF version of the Associate membership application.
 

MSPA Americas is the only professional trade association dedicated to improving service quality using objective, anonymous services. Our diverse membership includes marketing research and merchandising companies, loss prevention firms, surveyors, and companies that specialize in providing mystery shopping services.
Gain Exposure and Increase Your Business – MSPA Americas members are:

  • Listed in the Company Search for easy viewing by potential clients
  • Exposed to an average of 40,000 unique MSPA Americas website visitors per month
  • Included in media pitches on the value of the industry when applicable
  • Provided online access to the Media Training Kit

Save Money/Improve Your Business – MSPA Americas members can:

  • Enroll in the Enjoy My Deals, an elite collection of thousands in perks and discounts
  • Post opportunities for independent contractors (approximately 20,000+ views per month)
  • Access to MSPA Americas Certified Evaluator Database

Learn and Protect Your Business – MSPA Americas members can:

  • Become part of the Independent Contractor Coalition – a powerful voice on Capitol Hill
  • Contact MSPA Americas’ legal advisor for assistance in state regulatory issues
  • View laws and regulations impacting the industry as available

Network and Be Educated – MSPA Americas members can:

  • Participate in the most important benefit of being a member of MSPA Americas – sharing ideas
  • Access partners outside your area of expertise in order to expand and create more comprehensive services
  • Receive information on scams and fraudulent activities that impact your company’s business
  • Participate in MSPA Americas’ CXE³ Conference, the only conference dedicated specifically to customer experience metrics
  • Participate in MSPA Americas’ ShopperFest to gain exposure to independent contractors

Get involved and be a part of your industry.  Customer experience management and measurement adds value to your client’s business, so let MSPA Americas do the same for you!

Click here for a PDF version of the Regular, Candidate, Client and Individual membership application.

Click here for a PDF version of the Associate membership application.